The Jehovah of the chaw sticks , Loving Pets , and BarkBox have said they will investigate to see if the goody make the demise of a dog named Sugar .
Dog subscription - boxwood service BarkBox has stem shipments of a duck - flavored chew stick after a woman impute the death of her dog to the treat . Loving Pets , the maker of the stick , has also stopped dole out the merchandise .
Both companies have said they ’ll look into the product while it ’s move out from circulation , and BarkBox ’s team of veterinarians is work with the veterinarian of the firedog , Sugar , to determine whether the duck chew played a role in her death .
Christian Buch / Getty
Sugar ’s owner , a womanhood named Sarah , wroteon Facebookthat her blackguard snuff it about 24 time of day after deplete the Duck Lucky Chew Stick that was included in her Super Chewer BarkBox delivery . Sarah enounce Sugar eat the stick around 9 p.m. Sunday and started vomiting in the other morning hour of Monday . Sugar died at the veterinarian ’s government agency that evening .
Sarah said Sugar had n’t wipe out anything else out of the ordinary around that time . She pep up fellow dog possessor to avoid Loving Pets products .
" This is so untimely and I am so angry , " she write . " She did n’t merit to suffer the way that she did , she had so much more life left to live . "
The duck - flavour chews are not available to corrupt at stores . They were only available through BarkBox , Loving Pets wroteon Facebook . The company added that it will lead its own quality testing on the chews while it also broadcast samples to a third - company laboratory .
In itsoriginal responselast week , Loving Pets call Sugar ’s story an " unfounded charge " and suppose it was the first time it had ever try " of any issues regarding our products . " The ship’s company then seemed to propose a different account for Sugar ’s death , cite how dogs will sometimes down things outside their regular diet that are risky to their wellness .
( The initial reply inspired backlash , and Loving Petsfollowed upwith a post share-out condolence for Sugar and say , " Any element of our original reception that seemed uncaring or disingenuous is a product of the shock that we felt . " )
" Loving Pets has been committed to the loving fear of pets for virtually 20 years . It is our most important commitment . Our products each go through stringent testing to the highest standards before ever reaching the bowls of the pets we wait on . We do n’t take the loss of a friend lightly and sorrow , " the company said in a assertion provided to Daily Paws .
" We trust to see what happened so that if the issue was with our product , it can not effectuate any other loved one , " Loving Pets said .
BarkBoxstruck a interchangeable toneFriday , say it would work on its " pressing probe with our testing lab , the vendor , our veterinary squad , Sarah and her vet " and share any termination with the public .
" We ’d never send anything we would n’t share with our own pups , so we ’re handling the place with the soberness , urging , and manage that it deserves , " Hernan Giraldo , BarkBox ’s frailty president of customer experience process , said in an email to customers .
Dog possessor who employ BarkBox and want a replacement for the duck’s egg plug can contactits client service team . fuck Pets sum that anyone with business concern can emailhealth@lovingpetsproducts.comor visit its health and wellnesspage .