trail your hound can be a rewarding experience , but it also comes with its own set of difficulties , thwarting , challenges , and problems . Most pet owners will know what it ’s like to have a dog not react to education , no matter how firmly you try . Today ’s podcast invitee is here to help us through this period .
Jessica O’Neillis a qualified dog trainer and artificer of several modern dog preparation product atJWalker . In this episode , we ’re discussing effective and ineffective technique and provision for training dogs , why some of them make and why others do n’t , and how to overcome certain hotdog training problem . She also gives us some unique tips for train our canine companions and set certain behavioral consequence .
Listen to the episode in the telecasting above and find the full podcast copy below . For more , natter this installment ’s post on the officialTheory of Petswebsite .
Dealing With Dog Training Problems(Podcast Transcript)
INTRO : groom a dog is quite possibly the most frustrating aspect of caring for your canine over the course of his living . It can be so exasperating to taste and seek and try , use different production , expend unlike methods , and endeavor to figure out what works for you and your dearie .
Today I wanted to have someone speak with us about the differences between weenie behavior and dog training , and different ways that we can interact with our dogs to avail to empathise , for us to understand them , and for them to understand us as well , to make detent preparation as easy as possible . It ’s never going to be an easy task . With some dog-iron it ’s certainly easier than others . But it ’s something that ’s always going to take patience and body .
Today , Jessica O’Neill has agreed to let the cat out of the bag to us . Jessica is the owner and the inventor of the Jaywalker Dog Harness . She ’s actually been in the best-loved industry for about ten years now . She really has extensive noesis in learning theory and practices . She really likes to mold with pet owner to help them realise their dogs more than just take high expectations . She really likes to cultivate with pet owners to help oneself them understand the cad , to help the dog understand the possessor and to make the best of that bond certificate , and to foster that alliance while you ’re training your dog .
She ’s going to tell us a lot about training , but she ’s also going to let the cat out of the bag about some of the products that she ’s used . Jessica , like most of us , has been to the storehouse and examine the hundreds of bounder training product and had dealt with the frustration of trying to choose the best one for your pet . She could n’t find what she was looking for , so she really just invented the product that she wanted . Now she ’s been using it , obviously , in her wiener training body of work , and she ’s going to tell us a little bit more about the mathematical product itself , how she apply it , why she uses it , and of class , give us some peachy tips on train a click and realise a dog ’s behavior .
One of my favorite quotes — it ’s right on the top of her web site — Jessica says , “ It ’s not how your dog acquit that determines if you ’re a respectable dog owner , but how you answer to your dog ’s doings that counts . ”
I remember that ’s so amazing . What a swell impacting quote that we can really think about , and every favourite possessor can bear on to that .
So I am perish to let you guy mind to everything that Jessica say , and then if you have any questions , of course , get on our website , theoryofpets.com . I ’ll seek to answer any inquiry ; I can cash in one’s chips along any questions that you might have for Jessica as well , and of course , on our website , if you ’re watching this on YouTube or checking it out on social media , just below this video there are links to the dog walker harness . It ’s the jaywalkerdogharness.com and then petintel.com , which is a canine coaching and doings medical specialist web site that Jessica has . So you may check those out ; they are great imagination .
Interview with Jessica O’Neill
Samantha : So how did you get start out in this diligence ? Is it something that you ’ve always wanted to do ? Did something pass to make you get into it ?
Jessica : That ’s an excellent enquiry , because I grew up with pawl . So I grew up with a bunch of animals around me at all times and I went through , as a child , everything from breeding to having aquatic , and of form ring by a pack of dog-iron at all times . So I always had a love of animals .
I also worked a lot with horses and farm animate being , because our family moved to the country , and we sort of had a hobby farm , and being city slickers , we had to teach pretty chop-chop how to wish for these fauna . So that was quite an experience .
I always knew I had a erotic love of animals , but I also had that sort of compassionate guardianship drive . So I acknowledge I wanted to form in an industry where I was helping people , and that ’s the direction I actually go , ab initio , was to knead with individual , with humans , doing mastermind trauma rehab ; I worked with children with behavior issues , adults with developmental issues , and even working withseniorswho needed assistance , and even with dementia and those form of things .
So I had a pretty swelled — a Brobdingnagian background in the human realm , in all different levels of human care that are required . It was a pretty natural segue for me to commence doing those kinds of thing but with animals .
I knew I did n’t want to make animal mechanically skillful ; I knew I desire to work with beast ; specifically with detent , but animals in general ; I knew I wanted to work with them , to aid them , to accomplish their best selves potentially .
Samantha : marvelous . That ’s great .
So that kind of leads into the majority of what we ’ll be talking about today which is the difference of opinion between behaviour work and wiener grooming .
I sleep with we you and I spoke last week , I had mentioned to you that that ’s often what I hear from people is , those two terms kind of being used interchangeably , that — we are working on demeanor , we are train . Are you working on behavior ? Or are you training ? Because they are two different things and it sound like you figured that out pretty early on and so you really wanted to focalise on that .
Jessica : Yes . I mean not that there is anything improper with doing obeisance training and there ’s a lot of really coolheaded affair you’re able to do in the unlike realms of training . I personally decided to specialise in the conduct prospect .
How I make that note in our business , how we split the two and we explicate it to people , essentially when you are working with education or really figure out with the forcible — when I say this or when this go on , you do this matter and then there is that result , either a sound or big consequence .
What we like to work on is the emotional side and you ca n’t really train away an emotion . Certainly , people use training with behaviour result on a even basis and sometimes it ’s in effect ; sometimes you could prepare an incompatible behavior ; sometimes it ’s a safe distraction for the animal ; sometimes it conquer the emotion and sometimes it actually makes it worse .
The way of life that we categorise behaviour work versus preparation work is the conflict between emotional and physical . The physical and the emotional incline to be attached . So you could have a really obedient blackguard , who also has worked up baggage and has behavior issues .
As as a subject of fact nine out of ten of the clients that I work with , have really well - groom dogs ; so they are passing impudent . It ’s not uncommon for me to hear from clients that they were the lead of their obedience class . The behavior in grooming is so divided in that deference .
Samantha : Yeah , absolutely , I fit in . I imagine like you said , those emotions are something that I think a wad of favorite owners sort of overlook . We just assume that our dogs are waggle their tails and they ’re happy to see us when we get home , and so they must be just kind of a happy , well - adjusted animal overall .
It ’s not unless something is really gravely wrong , like maybe your dog is very ominous , and you acknowledge it ’s perceptibly different in conduct , like not feeling well and kind of being lethargic and laying around , where they sort of think about emotions .
But when you ’re working with your dog together as a squad , preparation or peradventure doing a sportswoman or there ’s many thing that proprietor do with their pets , there ’s emotions to think about there as well . Can you speak on that a little routine ?
Jessica : Absolutely .
So here ’s a really skillful example that I hear all the clip . For example , if you have a dog who maybe react to other animate being or people when they ’re outside walking , one of the common things — and this run to be a human default—”sit . ” We tell our dogs to ride .
So what I ’ve started to do is I say to human , “ Your Canis familiaris is sitting , so do you feel that the heel has accomplish what it is you like him to do ? ” And they say yes .
I say — OK , so the behavior of sitting is there . What ’s befall emotionally right now ? Let ’s look at your cad , what do they wait like , how are they feeling?—so you might get the sit , but the pupils are dilated , the ears are back , there ’s tightness in the muscles , there ’s flexure around the corners of the oral cavity . Sometimes there ’s a palpitation in the body ; there ’s so much tensity in there .
Essentially , what we would say is — I do n’t really care if the dog sit , or dwell down , or stand up on their head teacher ; is the dog calm ?
So alternatively of looking at it—”you need to “ sit down ” to say hello to another dog , or you need to “ sit ” when another wienerwurst is there — what we actually want to teach them is , you demand to be calm when another dog is there .
So whether they require the other dog to go away or come closer , the behaviour that we actually what we require is tranquil . So we really desire the emotion of equanimity .
That might look different in different dogs . But when you have a really well trained dog and you tell apart them to sit the human starts to think — I’ve got the behaviour ; I ’ve got bounder sitting ; now they can go and say hello or now we can move by — but what ’s happening internally is more important .
So that is where we start to look at it . Often times when I work with clients I say take your obedience cues and throw them out the windowpane for decently now . It is not necessary . I do not manage if a dog is on 5 legs , 4 leg , 2 leg , 1 leg or elevated in the air if that is what shit them unagitated . You know . And typically there are the behaviors that go along that so we can certainly see that — usually if the heel is calm they will have deadening , soft muscles so that tends to mean sit or lying down in a relaxed position . So each wiener looks a little dissimilar when they are relaxed — the tail go-cart will be different when it ’s relaxed on one dog than on another hot dog and ear carriage and so on and so forth .
So we get people to examine — what does my dog front like when he is calm and opine ?
Samantha : I believe it is really crucial that you emphasize that . I think as owner one of the well matter that we can do is simply to just mention your dog and whether you get them from a puppy and you are watching them kind of develop and become the dog that they are going to be or whether you adopt a rescue that ’s already 3 or 4 years old , just take the fourth dimension to observe and noting what is distinctive normal behavior for my weenie and what does he look like when he is upturned ; what does he look like when he is frightened ; what does he face like when he is happy .
Like you said that ’s dissimilar in every dog and I think that that ’s not something that a lot of owners expect , particularly new owners who have that generalisation of — all dogs sort of act the same — which is very untrue .
That ’s an significant part of being a hotdog possessor , is just mention , spending some meter with your wiener , obtain to know their norms as far as behavior goes .
Jessica : And this is a perfect example of what I talk about earlier . How I did n’t desire to make bounder mechanical . I screw a little fleck about education at that time and I knew that most of the dogs , that job that trainers did , were to make them heel and seat and go and total and hold back and all of these thing .
For me , it did n’t really matter about if they were an in beside me or behind me or in front of me . It did n’t really matter where the dog was order . What mattered to me was that my dog was relaxed and is travel along my soundbox , and that the leash is slack , and that we ’re not fighting or struggle , and that they ’re looking to me for direction .
So when I start to cerebrate about that , that ’s how the approximation of make for in the behavioral kingdom add up to me . And really the well-off way to key out it is — I’m sort of a translator . Essentially , I seem at the detent , I help oneself the owners to understand what it is that the dog is communicating to them . And then I take what it is the owners require to put across to their dogs and I give them a way in which they can do that .
So even something as simple as consistency shakes . So a body shake where the dog — and I ’m not talking about a shiver ; I ’m verbalize about a full shingle , shake , trill — when the bounder excite their whole consistency up , that ’s an indicant that they ’re taking tensity out of the body . This is a rewardable demeanor . This is a behavior that we want to promote . the great unwashed do n’t think about that .
On the other side dogs are with the scratching and sneeze . the great unwashed opine all the time — my dog has allergies . I can not tell you how many time I ’ve gone to someone ’s house they say — oh , he ’s just begin allergic reaction , he always does that . And I have to explicate to them , no that ’s actually adrenaline . When the tegument experience itchy , the lineage comes to the surface and you get this excise demeanour , sometimes look like they ’re wear away on a piece of corn cob and then you get sneezing because it tickle the sinuses .
These are all indications of epinephrine . Those are not behaviors you want to reward . So you do n’t want to say — oh , proficient you ’re all work up now you’re able to play with your friends . Or , skillful you ’re all worked up now it ’s time for us to have a frolic .
That ’s not the sort of doings you want to reward . You desire to honour when they ’re stretching their consistency out and they ’re calming their muscleman down , they ’re charter tenseness out of their bodies — those are the behaviors you require to reward .
Samantha : Very interesting . That ’s a great doctrine of analogy that you expend , that your job is more of a transcriber . And I reckon that ’s a nifty way to explicate demeanour . And because you ’re a behaviorist and not needs a trainer all the time , sometimes you ’re that translating program and then it ’s kind of — you’re that piece first and then you’re able to start working on the training , once you project out what ’s really going on .
So that ’s a really great path to put it so that the rest of us can understand it .
Jessica : Yeah . And it ’s a really good exercise for the listener . Really recollect about what you want your Canis familiaris to do in a specific situation . So believe of state of affairs where your dog behaves in a way that you do n’t like . And kind of believe to yourself — well , what would I care him to do .
Most of the clip when I ask that question , they say — well I want him to sit , or I desire him to lie in down .
But that ’s actually not what you want them to do . What you want them to do , is to be comfortable in that scenario , or to disengage from that object , or to pay attention .
So , really , what you really have to think about is not exactly like — what position you want him in — but what deportment do you want him engaged in ; how do you want him to finger about this ? And then what sort of affair can you do to boost that ?
So it ’s really a unlike way of look at it
Samantha : Yeah . That is a unlike elbow room of take care at it . I think it ’s an plan of attack that most best-loved owner do n’t take . So I ’m beaming that you ’re betoken that out .
So get ’s say that we ’re at that spot . You ’ve thought it through ; you know what you want your dog to do ; you ’ve cypher out form of that behavior aspect of it and now you ’re moving forward onto the training .
I get a lot of questions from listeners who are wondering about the ware that they are using . Because when you go to the pet memory board and there ’s this small preparation gangway occupy with all the clobber that you might involve to coach your detent , there are century and hundred and hundreds of dissimilar ware out there .
So for listeners who are merely listening on iTunes on our web site , I ’ve given just a abbreviated small background about you and your companies and one of the things that you ’ve done is create some really great grooming aids for preferent parents to habituate . So can you tell us a small bit about how those amount about ? Because I understand that you are looking for something that you could n’t recover on the grocery .
Jessica : You ’ve got it . And my goodness , I ’ve been on that side of it ; I have try everything on the market place . So I do have my favorites absolutely . But the process of trying to determine what you should use and what you should n’t use is a knotty one .
Here are a few things that you could intend about and questions that you need to ask when you ’re looking at merchandise that are going to be used by your cad or help you to handle your dog . You really desire to start to look at comfort ; you want to make indisputable that this is something that is well-to-do for your weenie to use , to wear . Because if it ’s not , you are going to engage in this whole other protest of — now we are struggling to get something on the detent that he really does n’t like .
And then again going back to this behavior affair , if you are trying to use that dick to have a good interaction and every time you use that shaft it is uncomfortable , you ’ve really started to make the emotional state different than you would like it to be in that billet . So that ’s one matter .
Safety , of course is another thing to reckon at . Is this tool helping you promote safety for your cad and for people who are around your wienerwurst ? So , public base hit .
The next thing you want to look at is lineament . So when you are institutionalize your money , obviously , it ’s well-situated to just pick out based on price spot . So it is loose to just go to — well that ’s the cheapest one ; I ’m survive to take that .
But typically , and not all the time , but typically Leontyne Price and quality tend to go hired man in hand . So you kind of need to check that that you ’re look at the quality of the product . And simple thing , like , how it ’s exit to feel . And again going back to comfort on your pawl and that kind of thing .
Even with toys . You want to look at how long is this going to last . Is it exit to have piece that are lead to come apart ? Is my dog going to live with this ? Is it going to be a gargantuan kettle of fish and now we are going to be in a confrontation where I am going to be trying to take it away from him or clean stuff up after tear it apart — you do n’t need to buy the products that are in reality die to make issues for you . That ’s not the musical theme .
So those are some thing to look at for certain .
The last thing , and in my sentiment the most important part of this is , especially if it is a manipulation tool — what is it telling your dog ? What information , what feedback is this pass your beast ?
This is part of the reason why The Jaywalker , my society , The Jaywalker and the Jaywalker harness was born .
Because I was let a really hard time attempt to find products to recommend to my clients .
Because — you involve to be able to have pecker that are going to help you to interpret the selective information that you desire to the dog , and help the dog read the information back to you . You do n’t need to summate in any unnecessary stuff and nonsense in there that are drop dead to make emotional luggage .
So what we were attend at was a pecker that was blend in to ( a ) again , be comfortable ; ( b ) have eminent quality ; ( coulomb ) safety ; and ( d ) function .
So we wanted it to be able-bodied to communicate properly . And one of the biggest problems when we ’re walking , as everybody knows , is that pullout .
You are walking along … And it fall out for the man too . And this is another affair that we fall up with was the utility belt . Because not only does the frankfurter disengage but we tend as the manager ’s disengage from our dog . Whether it ’s we ’re on our phones or we ’re just enjoying the vista , and we forget that we are supposed to be walking together .
So we really want to create a production that was move to encourage that conflict of the handler and the dog .
So what we did with the Jaywalker was we researched first of all , how the body works on a dog . And we wanted to check that that we were create a Cartesian product , again , in that rubber realm , that was n’t rifle to cause problem on the trachea or problems on the shoulder tendons .
So we found the arrant situation where we can accommodate , across the chest of drawers which is really where a collar pearl would be on a weenie so it ’s higher up about an inch more where a catch would check and high-pitched enough that it is not going to restrict movement .
The mind here — again was comfortableness — is not to restrict movement . We are not try out to keep them from moving ; we are trying to show them how to move and where to move .
So we raised up on the top , we made certain that the chest of drawers strap was nice and high . We used really soft tubular webbing that was live to be capable to model with the body like fag a good pair of shoes that your foot get comfortable in and then shape to your dead body . And then we put these attachments on either side so a human can prefer I want to walk on the left or the right wing and they can clip the dog on the side they desire to take the air on .
This really amazing matter fall out when we started prototyping . When the dog was pull forward it would change by reversal back towards the owner . So all the possessor had to do was stop or take a step back and the dog would reengage with them and we went — holy moo-cow this is really working . Because now the dog goes — I really want to that .
Well when I pull to go there , I call on back and look at my proprietor , and that gives an proprietor the chance to say — I like that .
In dog demeanour and training you have 1 to 2 second to repay or penalise doings . So in this instant what ’s happening is they go this manner , they come back , now you get the single moment where they are reengaged with you . So whether you want to utilise treats which is what I would recommend , if you have a dog who is very environmental - focussed , you’re able to reward with a intellectual nourishment advantage .
Or , even just by moving forward again after the dogs reengage with you , you ’ve now rewarded them by giving accession the environment . So either agency you ’re now rewarding the turning around and reengaging , as opposed to endeavor to penalise the pull .
So we sort of flip it around , both figuratively and literally . So that now it ’s changed the way that you ’re walk with your dog .
It also gives you a lot of dominance . If you endeavor to go pull up through the strength of your dog ’s organic structure , you ’re going to give them more power . And in fact , it will in reality promote pulling further forrader . Because they ’re going to say — when I feel resistance I ’ve father to tear through that .
If you go to the side , you ’re offsetting that momentum and you ’re turning it back towards you . So you ’re not going to be in the situation where you have to shinny .
Samantha : Oh .
Jessica : So the next part of it was attaching that hot dog to the man . The humans matte up connected . And that is where the public utility belt came in . So we put this utility bang on the human and hands - loose walk was n’t something novel , but we had felt that hands - free walking belts had n’t completely cover all of the bases .
So we make this really awesome hand - gratuitous rap that did a number of different thing that I will excuse .
So basically what we are doing now is in reality allege to the humans — use your body .
If you ’re pulling back with your coat of arms , our arms so confusing to a dog . They do n’t have limbs that move like that — I call them monkey arms .
We move our limbs around like crazy . And you ’re differentiate your heel — move this way , move that path , do up go down , consist , raise on to your back leg — we’re doing all of this really weird stuff that is so confusing to the dog , that eventually they just learn to ignore it .
So by in reality putting a belt on the world core and recite them to use their physical structure , we ’ve changed the way that humans are leading their dog-iron .
So I wanted to say you the three dissimilar thing the public utility belt does .
Samantha : Yeah , dead .
Jessica : We call it the three in one prick . It has a little magazine at the stand of the usefulness belt that you’re able to unclip and get out that part on your dog when you ’re at the park or letting them have free access . That makes it crack simple to seize your dog and reconnect to your belt without having to fiddle around with the clips that are at the end of the leash . That was one thing that we added in .
The next thing that we added in was a quick liberation from your whang , because of course there are go to be times , and hopefully most the great unwashed do n’t encounter them , but there are get going to be times where you get into trouble and you really just need to quickly resign from your dog . If you compress both side , it will unplug .
Samantha : Oh , that is a fantastic safety lineament .
Jessica : It ’s a condom feature , you got it . That ’s exactly what it comes to .
Samantha : Absolutely .
Jessica : It also admit you to unplug and pass on your leash over to someone . So as you take off your belt , you could apace unplug and turn over your leash . So you do n’t have to disconnect just when you ’re in fuss . If you want to — and I do it all the time with my husband—”here , can you hold him”—I just disconnect , hand the leash over to my husband so that I can go and incline to one of our nipper .
This allows us to quickly shift over without having to take the whole belted ammunition organisation off .
It also comes with a seat knock tether . Another thing that I was hearing from guest feedback all the time was the car stuff . I actually had a client whose blackguard , unfortunately , when she opened the door to get groceries , saw a squirrel , bolted and was strike by a car . It was really traumatic and I ’m sure that that ’s not the first time that that has happened .
Samantha : dead , unfortunately .
Jessica : So we put the fanny belt tether in . So you may unhook from your smash and just plug into your seat belt tether . And now your dog is tethered ; he ’s not going to jump out the windowpane or out the door when you ’re getting your groceries out of the car ; he ’s not going to skip back and away from the front seat to the back seat . So that follow with it as well .
Then the last matter that we add in was this power to take off your whang and connect it to the leash and have a foresighted line . Long lines are awing for work behaviour and for preparation . Anyone who works in the training universe will definitely harmonize that long lines are essential . It gives you the ability to quickly transition into receive a long line .
Samantha : Wow , that ’s amazing . And of course , I checked out your website . For anybody that ’s listening that wants some more information , those are right underneath the podcasts , if they ’re listening on YouTube or social media or anything like that and usable on our site as well . They can just click and check that out because you have multiple internet site .
Of course , I checked out the products before I talk with you and that was the first matter that I noticed , that kind of stood out to me . You said the custody free walking is n’t a new thing but the versatility that you offer is definitely something that others do n’t .
Jessica : Yes , give thanks you . We ’ve have really worked hard to listen to people , to take their feedback and to produce ware that are really give-up the ghost to avail them . And again , everything that we ’re evolve is designed to make the communicating between the possessor and the dog easy and simple .
We want to make go with your dog throughout your liveliness and your community and your neck of the woods an promiscuous physical exercise . These are all the things that we took into circumstance in design a product . And again , this is not something that I ventured into on function . It was quite accidental .
Samantha : That seems to be the path it happens .
Jessica : I have sex , right ? We did n’t signify to create a ware line and now I had to study how to go a sewing simple machine so that I could give feedback to myself and I had never even owned an iron in my entire spirit . So it was an interesting summons .
It ’s been quite an adventure , and really it ’s a intersection that we are really gallant of , because it ’s something that was wanting and necessary .
Samantha : And the thing that I like too is that you knew going into this , you work with dogs before on the behaviour and the grooming level . You knew that as a pet possessor , you take the air into a pet store , it ’s extremely overwhelming , especially for a new preferred owner . But I call up training is something that is unequalled in the pet industriousness as match to say , grooming mathematical product .
If you have a detent and you need sure groom merchandise for your cad , and those are fairly good for the life of your dog unless he gets some kind of skin experimental condition , you ’re pretty good using the same type of encounter , the same type of shampoo , whatever .
But with education , it changes in the stages of your dog ’s animation and it also switch in what you do . If you make up one’s mind , maybe for example , somebody retires from work and they have a cad that for year they had gotten basic obedience work and now all of a sudden they ’re retired . They require something more . Maybe they originate doing agility or competing and something like that . It ’s definitely something that , some sure thing you ’re going to necessitate a leash no matter what old age that your andiron is but some of those education tools might switch and you ’re drop dead to be buying new thing all the time throughout your dog ’s living . So it ’s not something that you figure out once and you got it and you ’re good . It ’s a very overwhelming thing for best-loved owner .
So the fact that you knew that , you understood that , you knew the things that you should be looking for , comfort , safety , that kind of stuff . And of course , also you kept in mind — we’re all on a budget . When you need something that ’s low-cost , monetary value is something that a lot of pet owners look at first .
So to keep product low-priced , but also make them high timber I think it important , too , for the relaxation of us as consumers , especially .
Again , pass back to this thought of versatility . We ’ve been … A lot of the hoi polloi who sell our product , we ’re recite them — you do not want to sell this product just to a wiener who pulls . It ’s an fantabulous cock for communicating for any dog , whether they pull or they do n’t pull ; it makes the whole physical process much , much easier . People , we ’re notice more and more , are using it for jogging , for cycling ; they ’re using it for agility ; they ’re using it for swim .
So we ’re seeing that the product ’s versatility is really arrive out in the different mode that it can be used , and the different life stages .
We also put together a merchandise that — first , we have a large size range — but on top of that , we also have these , what we call extenders . So essentially , the product … All dogs are not adequate . So if the product is not fitting your heel in the way that it should , you could use an extender to increase the cinch . He might have a really pocket-size chest , but a really braggy cinch . So you ’re going to need that small - culture medium size of it , across the thorax , where the actual function element are , but then you need to get over a big rib cage . So you may really get an extender that will make your product on the dot the right conniption for your dog-iron .
So we ’ve tried to create different things that ’ll make it more versatile for them , and we ’re trying to make a assembly line ; everything wreak together well . So we ’re make a line that is almost like a construct - your - own — what is it that you need ; what job are you trying to solve . How do you ask to utilize this cock — and then cast together a package for them or a system that ’s going to help them engage in the unlike bodily process that they want to engross in .
Samantha : Yeah . You ’re let the cat out of the bag to somebody that altogether understands that . I ’ve had boxers for many , many years . Before I was married , my first dog when I was out on my own , was a boxer , and I had bagger for many eld . My husband loves boxers as well , so we ’ve had boxers together too .
The build of a boxer is very singular . They have that mystifying broad chest . Where the quietus of them is sort of petite . They have a more petite waist and their neck is not a magnanimous , wide-cut neck .
So we ’ve had issues in the retiring determination product , harness specifically , and clothes that would that would fit our dogs properly , because they are proportioned dissimilar than other breeds . And pugilist are n’t the only ones , but that ’s the one that I know that I I ’ve personally had experience with .
So , it ’s really gracious for me to look at something and not have to say — our pawl ’s kind of right in - between the medium and the large ; if I get the large it might be a little too big ; if I get the medium , it might a trivial too small ; what do we do ? Should we look for another brand ?
We ’ve done that with a pot of different products . We ’ve kind of played that secret plan .
Jessica : Yeah .
Samantha : So to look at a product and conceive — you know what , we can get this and we can tot the extender because her chest is a wad deeper than what we expected — or whatever the fount may be . That ’s something that I line up worth the money for us . It ’s not that guessing game .
We ’ve tried harness before that were crocked in the chest and then too idle on the neck so it ’s not comfortable for her . It prepare me nervous thinking that they ’re croak to joggle out of it . If you set it so that it ’s tighter on the neck , then the pectus is easy , whatever , and you just worry that it ’s … Without the right burst , it ’s really nerve - racking for a pet owner thinking either it ’s going to hurt them or they ’re going to be capable to get out of it .
So , I get it on that as well . That ’s a great head that you made about the versatility .
Jessica : One affair that is really lack that we came across as well with Cartesian product — and again , you ’re sing about someone going into a store and take care at this giant wall of stuff and get going , “ what do I take ? ”
So , one affair we find oneself incredibly lacking is support . We really require to provide keep to multitude ; that is our primary business ; we ’ve commence demeanor consulting . So , we want to provide support to people . And the intersection complement that , really .
And what pass off when the user corrupt one of our products is we are really , really endue in their success . So , that ’s something that is novel , I think , in this land —
Jessica : — and if you’re able to find products that have bread and butter behind them , you ’re in a good position . I know I ’ve get word on a numeral of occasions I ’m uncommitted through Facebook Messenger ; we have two dissimilar Facebook group move for users . And we are available by phone and by email and sometimes I even get calls . And I will talk with somebody . So if they are having a difficult fourth dimension using the product or suit the product , you want to make trusted that it ’s successful for everyone involved . Because at last at the remainder of the day it ’s really not about a ware . It is about a outcome and it ’s about solving the problem .
And I reckon that that ’s the matter that a lot of the time is miss from our marketer , to our selling products , to our manufacturers and stuff . They do n’t realize that the product is really not what they were looking for , they were looking for a solution .
So it ’s something to keep in mind . Does the product solve the problem ?
Samantha : Absolutely , I prize you mentioning that . Because that is something I think that is overpowering to a lot of pet owners — is they perhaps needfully do n’t know what intersection to select and the associate at your pet store can pretty much avail you with that . They are informed on the products , what they do , what type of behavior or dog that they are going to work best for . So you may feel that answer or mayhap even with just a footling act of enquiry online .
But having that support , I think one affair that always stay put out to me , one of the most frequent things that I hear is that pet parents operate for a little while and they begin to get really discomfited and overwhelmed with training , specially if you have a unexampled pup or you have a rescue that perchance has some behavior issues that you need to play through .
It ’s not something that pass overnight ; it ’s not even something that happens over a few night . It is something that involve weeks and weeks of work and you need to be coherent with it . And I think sometimes pet parents just need to hear that . That you are not necessarily doing anything wrong — perhaps you need a different merchandise but for the most part you ’re doing everything right . What you need is a niggling advice and a picayune steering on the training part and you just need to stick with it . So that ’s really I think important .
And it ’s something important like you said . With the bigger company and the mass manufacturers that we have now , quite often you do n’t get that . How many times have you heard somebody say — well I bought this , it did n’t really work or I could n’t figure it out . I called the company and I was on hold for a half an hour and then I just hang up , or I sent them an electronic mail but you know it has been two weeks and I have n’t heard back from them or whatever that pillowcase may be .
But to have that security and knowing that the customer service is there and the support is there just to aid you expend the Cartesian product to the well of its abilities is really crucial I think from a consumer standpoint .
Jessica : Yes . And you know , you touch on something there that I would lie with to exposit on , which is — a lot of the sentence you ’re talking about being reassure that you ’re doing the right things . And sometimes , what I find is that masses are process right smart too heavily than they need to exercise to attain what they need to achieve .
So , let me explain that . Because a portion of the work that people are doing to endeavor to reach a behavior , if they would just stop and be patient and give the bounder an chance to call up it through and fulfil . There ’s only so many selection that they can make , and eventually , they will land on the veracious one .
So , I really have a rule with clients . You do n’t fight with your wienerwurst . And I have that rule , you know , even with my children . I have four kids .
Samantha : Yes , yeah .
Jessica : I have that rule that … We strain … Well , of course everybody always makes error from time to fourth dimension , but we prove not to fight .
So , if I find that my thirteen - year old is really withdraw and not in a situation where they are listen , there is no point on extend an literary argument , continuing to explain , continuing to try out and learn . If they are emotionally disengaged , if the dog is shut out off from you , stop spill the beans , stop press ; you ask to try out a dissimilar way .
So , people run really , really hard when sometimes they do n’t need to . Sometimes really what they need to do is to stop and to listen , and to pay attention , and to be patient .
So , those are the two messages I stop up commit to people all the time , is — take care , numeral one , you ’re not doing anything wrong ; number two , you ’re just crop too hard . [ dog barque ] And there ’s my spade - hound from the background piping in .
But , yeah , you know , you ’re act upon too hard . You do n’t need to work out that firmly . Just give them a second , because they need to learn and they ask to take the time to assimilate the information .
So those are the two subject matter , absolutely . You ’re not doing anything wrong . You ’re just work too intemperately , and nobody desire to work hard than they require to .
Samantha : Yes , absolutely . I could n’t agree more . I think that ’s wonderful , and I love that you ’ve have what you know about dogs , what you know about dog owner , what you jazz about having favorite of your own and your own first hand experience and you ’ve create this line .
I hope to see more products come in the future too that are based on those same sort of rule . I am excited to espouse you . I trust that we have get our listeners turn on about it too . I am prescribed that there are multitude who are listen that are training a dog , or going to be aim a dog , or still crop with a dog that they have been train for a while .
So , the other affair that I want to mention too is that if anybody has any motion they can pass those along to me and I would be felicitous to speak to you and get follow ups answer or anything like that .
If anybody is listen decent now and thinking — oh my gosh this is me and my wiener and we ’ve been let these problem and mayhap … I am not doing anything wrong — send in an email and we ’d be happy to respond to that .
Jessica : dead , and we are usable too , to do sound interview for people who require a short bit of an assessment or to assist them get on the correct track in our region and in our greater Ottawa area we do family consultation .
Samantha : Oh that is wonderful
Jessica : — and definitely any production support is admit in your product . So we check that to help hoi polloi who have decided to take that dance step and change the way of life that they ’re go and living with their dog with some of our products . We definitely like to facilitate , and we are usable .
Human emotion wrapped up in our dogs .
I want to secernate multitude that your dog ’s demeanour , how your dog behaves , does not really represent whether or not you are a good hound owner . It ’s how you respond to that hot dog ’s behaviour that actually make up one’s mind how near of an owner you are . So there is no need to be abashed ; there is no need to feel guilty . How you respond to your dog-iron ’s conduct is what determines if you are a serious weenie owner .
Samantha : wild advice from Jessica O’Neill . I desire to thank her again for being on the podcast . Some really great information and perfectly an empowering message for frank owners .
Quite often being a dog owner is much like being a parent ; we call them our fur child , our pelt baby for a rationality . It ’s very very similar , it ’s loose to palpate embarrassed , frustrate to feel like you are not doing it right . But in the conclusion — every domestic dog ’s dissimilar ; every dog owner is unlike . We all have our own ways of doing thing .
If you palpate like you need help training your dog , reach out . There ’s nothing to be embarrassed about . jump off online ; go to your local library ; go to your local pet depot . There are some great , excellent resource out there . Seek the help of a professional firedog flight simulator . dead .
It might not be an outlet with you or your pet . It might be an effect with the way the two of you communicate . So , working with a professional flight simulator or eye tooth behaviorist might be all it takes . perhaps one or two sessions , just to get you guys on the same Thomas Nelson Page and proceed forward .
Do n’t be embarrassed ; do n’t find risky if breeding is just not going the path that you call back it would .
I ’ve had many , many dogs in my animation . I do n’t think rail a frank has ever go bad the way that I thought it would . Sometimes it ’s easier ; sometimes it ’s more hard . Sometimes it ’s an outright challenge , even for somebody that ’s very experienced with canines .
If you have n’t had dog in the past times , you ’re a first time frank owner , it ’s bound to be something that ’s going to try out your patience . Stay consistent ; stay strong ; keep up with that training everyday , all day long . The consistence is really key , and look for those product . There are some not bad products out on the mart that can help you with whatever the payoff might be , if you ’re just trying to do some dictation training , or if you have a dog that does n’t act on a leash , if you have a jumper , or a dog that is destructive — there are so many different issues with cad that preferent parent can confront , and there are so many products out there for us to try .
You know what — maybe Jessica ’s going to be an inspiration to us . If we ca n’t find the products that we call for , mayhap we need to create them .
So maybe you ’re take heed and you ’re thinking to yourself — my good ; this is my trouble ; I ’m having this egress with my click ; I ca n’t find a production to help me ; I know what I need ; I know what I ’m looking for , but it ’s just not out there — maybe this is your call to action and it ’s time for you to go out there and create what you need and market it for other preferred owners . Who know ?
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